Quality Control

A checklist for perfection on every ticket

Enforce rigorous Quality Control checks before any device leaves your shop. Lower your device return rate and protect your bottom line with a mandatory QC loop.

Quality control review checklist before device handoff

See it in action

Ticket detail with QC status tracking

Ticket detail with QC status tracking

Why you need it

100% Enforcement

Technicians physically cannot advance a ticket to 'Ready for Pickup' until every required QC item is marked true or false.

AI Pre-Check

Our AI model highlights common issues a tech might miss based on the repair type, preventing a second rework trip.

Rework Tracking

When a QC check fails, the device is sent to the 'Rework' column and flagged for the manager's attention, tracking first-pass yield.

How it works

1

Define Checklists

Create standard checklists (e.g. Battery Check, Screen Touch Test, Audio Test).

2

Assign to Categories

Map specific checklists to custom repair types. An iPad drop repair gets a different list than a PC data recovery.

3

Pass or Fail

A second technician signs off on the quality control, increasing accountability across the floor.

Try Quality Control free for 14 days

See how RepairOps can streamline your shop. No credit card required.