Customer Portal
Stop the 'Is my device ready?' phone calls
Give your customers a token-secured, brandable portal where they can check their repair status, approve quotes, and pay invoices online without ever needing a password.
See it in action
Quote approval flow in customer portal
Customer messaging interface
Online payment through customer portal
Digital signature capture for device pickup
Why you need it
Token-Based Access
No passwords to forget. Customers access their portal via secure magic links sent directly via SMS or Email.
One-Click Approvals
Customers can review detailed estimates, accept or decline specific line items, and sign digitally from their phones.
Two-Way Messaging
Keep all communication tied directly to the ticket. Send photos and updates straight to the portal.
How it works
Link Generation
When a ticket is created, a unique, secure URL is automatically generated.
Automated Sending
The link is texted or emailed to the customer based on your notification rules.
Self-Service
The customer clicking the link sees real-time updates, past invoices, and open quotes.
Related to customer portal
Learn more
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Solutions for your business
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